Consumer Protection

If you have a problem with a business in Ocean County that you are unable to resolve, feel you are a victim of Identity theft or consumer fraud you may file a complaint in our office, or we can direct you to the proper agency that can help with your complaint.

Complaint forms are available by calling our office or downloading from our website.

Consumers may also inquire to see if there were any complaints filed against an Ocean County business.

Public speaking engagements are a very important function in the daily schedule of this office. The director or a representative will speak to consumer groups on subjects such as: Identity Theft, Senior Fraud, and Hiring Home Improvement Contractors.

The distribution of consumer educational material and participation in organized events, such as senior expos, health fairs, and programs in the school system, provides direct communications with the residents of Ocean County

Our educational material is also available at the County Connection, located in the Ocean County Mall, and on the County Connection Bus. A representative is scheduled three days a month at the County Connection to help consumers fill out complaint forms, answer any questions, and help with any problems they may have.

Inspections by our investigators to enforce certain product recalls, and the Toy Safety Task Force, which takes place during the holiday season, are additional duties for the department.