Home improvement contractors are individuals and companies that are involved in repairing, renovating, modernizing, painting, installing, replacing, improving, constructing, restoring, remodeling, moving, or demolishing residential or non-commercial properties.
Home improvement contractors include those who work on residential driveways, sidewalks, swimming pools, terraces, patios, additions, landscaping, fences, porches, windows, doors, cabinets, kitchens, bathrooms, garages, finished basements, basement waterproofing, fire protection devices, security protection devices, central heating and air conditioning equipment, water softeners, heaters, and purifiers, solar heating or water systems, insulation installation, roofing and siding, wall-to-wall carpeting or attached or inlaid floor coverings, and more.
Each year, the New Jersey Division of Consumer Affairs receives thousands of complaints from consumers who hire contractors to do costly repair projects and who are less than satisfied with the results.
Consumers complain about shoddy workmanship, missed deadlines and also about the contractor’s failure to complete the work or to start the project at all.
New Jersey Office of Consumer Affairs