How To Reach Ocean Ride

 Hours: Mon-Fri (8:30am-4:30pm)
 Phone: (732) 736-8989
 Toll-free: (877) 929-2082
 Dial 711 for NJ Relay System
 Press 1: For a Reservationist
 Press 2: To request a Return Trip
 Press 3: For Administration
 Press 4: For Route Information
 Press 5: Comment & Complaints
 Press 0: For an Operator

You can email Ocean Ride at :
OceanRideInfo@co.ocean.nj.us
Use our contact form


Transportation Services
David L. Fitzgerald, Director
1959 Route 9
P.O. Box 2191
Toms River, NJ 08754-2191


Dialysis Transportation Services

Ocean Ride provides transportation to several area Dialysis, Radiation & Infusion Facilities throughout Ocean County.


Please be advised that Ocean Ride will no longer accept new riders for the dialysis transportation service.

While changes are being reviewed for this transportation program and others provided by Ocean Ride, we find it necessary to also suspend the waiting list for dialysis transportation indefinitely. Additional names will not be added at this time.


Reduced State funding from the casino revenue program over the four consecutive, have resulted in Ocean Ride enacting a series of measures to scale back services while still providing core transportation services to our riders.

An alternate transportation provider list has been developed and is available below.

blue arrow Click here for information on local taxi service.
blue arrow Click here for a list that provides current information on accessible service which is intended for persons using a mobility device such as a wheelchair or scooter.

Ocean Ride is currently reviewing a variety of service adjustments in an effort to sustain on-going transportation services in the light of multi-year funding cuts. As part of those adjustments, Ocean Ride can no longer hold tranportation slots beyond a six-week time period.



CUSTOMER TRANSPORTATION GUIDELINES
Providing you with safe and reliable transportation is our goal. Your transportation needs are important to us. These simple guidelines will help us provide you with the service you expect and deserve:
  • Be ready one (1) hour before appointment time.

  • Drivers cannot enter a customer’s residence.

  • Customers using mobility devices such as wheelchairs or scooters, must be on level ground or have a ramp.

  • Drivers cannot take wheelchairs up or down steps.

  • Drivers may carry limited medical or personal items.

  • No eating or drinking in the bus is allowed, but please bring a snack if you have a medical condition such as diabetes.

  • Please remain in the waiting room of the Dialysis Facility for your return trip. Please contact John Frank, Program Coordinator at 732.341.1845 with ALL schedule changes, cancellations and related transportation information.

  • Snow Access - Inclement Weather Policy: For your safety during the winter months, Ocean Ride requires that you must have your driveway and/or path clear of snow and ice in order for our drivers to safely pick you up at your door.

CANCELLATIONS & SCHEDULE CHANGES
In the event you do not need transportation on a specific day (for example: due to illness, hospitalization, secured another ride, etc.) you are required to call Ocean Ride directly at 732.341.1845 as early as possible. We appreciate your courtesy in this matter!

Please state the specifics of your appointment including your name, address, appointment date, time and facility name.

If you are only canceling one part of your trip i.e. going trip or return trip, be sure to state that information as well.

Your cooperation assures that the private service is used effectively.

Contact Phone numbers for Ocean Ride Transportation

Phone: (732) 736-8989 and Press 1
Toll Free : (877) 929-2082
Dial 711 for NJ Relay System
(for customers who are deaf, hard of hearing, deaf-blind & speech impaired)


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