CANCELLATION HOTLINE NUMBER: (732) 736-8989 and then Press * 100
If your plans change, please remember to call our office to cancel.
When calling after normal business hours, please use our 24 Hour Cancellation Hotline. Simply call (732) 736-8989, and then Press *100. Speak slowly and clearly, stating your name, date of trip being cancelled and your telephone number.
If you wish to cancel or confirm your same day trip during normal working hours, please call Dispatch (732) 736-8989, and Press 2.
Inclement Weather Policy:
For your safety during the winter months, Ocean Ride requires that you must have your driveway and/or path clear of snow and ice in order for our Drivers to safely pick you up at your door.
You may also listen to the following radio stations for information:
WOBM: 92.7FM WJRZ: 100.1FM WBBO: 98.5FM WOBM: 1160AM
Voluntary Donation Policy
The County of Ocean established a voluntary donation in order to comply with various grant-funding requirements. The suggested donation is $1.00 per one-way trip or $2.00 per round-trip for riders of the Ocean Ride (Reserve-A-Ride) service.
Passengers may donate more or less, if so desired. Lack of giving a donation will, in no way affect one’s participation in the County transportation service. Recognizing that fares cover only a fair portion of actual transportation service cost,
the donation policy provides a mechanism to accept additional revenue over and above fares.
For your convenience, a supply of postage paid, pre-addressed envelopes are available in each Ocean Ride vehicle which you may use to send a donation. Checks should be made payable to "Ocean County Treasurer". Drivers are instructed NOT to accept envelopes or cash donations.