How To Reach Ocean Ride

 Hours: Mon-Fri (8:00am-4:30pm)
 Phone: (732) 736-8989
 Toll-free: (877) 929-2082
 Dial 711 for NJ Relay System
 Press 1: For a Reservationist
 Press 2: To request a Return Trip
 Press 3: For Administration
 Press 4: For Route Information
 Press 5: Billing
 Press 6: Comments & Complaints

You can email Ocean Ride at :
Use our contact form

Transportation Services
David L. Fitzgerald, Director
1959 Route 9
P.O. Box 2191
Toms River, NJ 08754-2191

Reserve-A-Ride Program Procedure

Ocean Ride provides door-to-door, non-emergency medical transportation service to seniors (60+) and/or persons with disabilities on an advance reservation basis primarily to destinations within Ocean County. Pre-registration is not required, just call us when you need your appointment.

Call 732.736.8989
1.877.929.2082 (Southern Ocean County)

You may call Ocean Ride from 8:00 AM to 4:30 PM to make your trip reservation. We accept trip reservations on a first-come, first serve basis, up to (4) four weeks in advance.

Trip requests are not accepted via email. All trip requests are to be handled by telephone by calling (732) 736-8989, then press “1” to speak with a Reservationist.

The Reserve-A-Ride program is primarily designed to serve routine medical needs of Ocean County residents. Unlike the Fixed Bus Routes, this service does not operate on the basis of a printed schedule, rather routes and pick-up times are developed each day in response to the service requests we receive.

Once your reservation has been made, the driver will arrive anytime within 1 hour to 1½ hours of the scheduled appointment time (depending on your travel distance). In accordance with Ocean Ride’s Safety Policy, our Drivers are not permitted to enter your home, thus we require that you be at ground level for your scheduled pick up.

Ocean Ride Fares (all are round trip fares):
Reserve-A-Ride Trips: $6.00 (Riders with Attendants each pay $6.00)
Discount Fare: $3.00 with valid PAAD* ID card. Call our Reservationists for more information. Riders with Attendants each pay $3.00)
Standing Order Trips: $10.00 Three or more trips per week for an extended period. (chemo, radiation, & physical therapy. Attendants $10.00)
Discount Fare: $5.00 with valid PAAD* ID card. Call our Reservationists for more information. Riders with Attendants each pay $5.00)

Riders with PAAD* status must mail in a copy of their valid ID card to Ocean Ride before receiving the discount.

Riders will be billed via mail, the month AFTER service. Absolutely NO CASH HANDLING on-board the Reserve-A-Ride vehicles.

CANCELLATION HOTLINE NUMBER: (732) 736-8989 and then Press * 100

If your plans change, please remember to call our office to cancel.

When calling after normal business hours, please use our 24 Hour Cancellation Hotline. Simply call (732) 736-8989, and then Press *100. Speak slowly and clearly, stating your name, date of trip being cancelled and your telephone number.

If you wish to cancel or confirm your same day trip during normal working hours, please call Dispatch (732) 736-8989, and Press 2.

Inclement Weather Policy:

For your safety during the winter months, Ocean Ride requires that you must have your driveway and/or path clear of snow and ice in order for our Drivers to safely pick you up at your door. You may also listen to the following radio stations for information:

WOBM: 92.7FM WJRZ: 100.1FM WBBO: 98.5FM WOBM: 1160AM

Voluntary Donation Policy

The County of Ocean established a voluntary donation in order to comply with various grant-funding requirements. The suggested donation is $1.00 per one-way trip or $2.00 per round-trip for riders of the Ocean Ride (Reserve-A-Ride) service. Passengers may donate more or less, if so desired. Lack of giving a donation will, in no way affect one’s participation in the County transportation service. Recognizing that fares cover only a fair portion of actual transportation service cost, the donation policy provides a mechanism to accept additional revenue over and above fares.

For your convenience, a supply of postage paid, pre-addressed envelopes are available in each Ocean Ride vehicle which you may use to send a donation. Checks should be made payable to "Ocean County Treasurer". Drivers are instructed NOT to accept envelopes or cash donations.

Contact Phone numbers for Ocean Ride Transportation

Phone: (732) 736-8989 and Press 1
Toll Free Southern Ocean County Residents : (877) 929-2082
Dial 711 for NJ Relay System
(for customers who are deaf, hard of hearing, deaf-blind & speech impaired)

 Back to Ocean Ride Main Page
 Back to Ocean County Home Page