Communication Divisions / 911 Dispatch

EMERGENCY CONTACT# 9-1-1
A language line is provided 24 hours every day for all who need translations in an emergency.

Non-emergency inquiries phone icon  732-349-2010.
138 Chesnut Street
Toms River, NJ 08753

Steps to becoming a Public Safety Telecommunicator

 Office of Emergency Management

The Ocean County Sheriff’s Office Communications Division consists of a 9-1-1 Public Safety Answering Point (PSAP), which answers 9-1-1 calls for all 33 of the municipalities in Ocean County and a full Public Safety Dispatch Operation. The operation is a consolidated communications center, serving multiple jurisdictions and disciplines.

Law enforcement dispatch services are provided for the Sheriff's Office, Prosecutor's Office, Medical Examiner’s Office, and 12 municipal police agencies. Additionally, Fire Dispatch Services are provided for 39 fire companies, Emergency Medical Dispatch services for 22 first aid squads and the dispatch of 3 special response and tactical teams. Paramedic and Life Flight dispatch is provided for the entire county.

Our Communications Division is a two-stage operation with a dedicated call taker area and a separate dispatch area. The call takers communicate with the dispatchers through a computer aided dispatch system (CAD). The County's public safety and public service communication needs are handled with the use of a 500 MHz Trunked Radio System. During the spring of 2001, a major upgrade of the dispatch center was completed with the upgrade of radios and consoles and the addition of two new dispatch consoles.

Our Communications Division is also equipped with a Mobile Command Unit. It responds to large scale incidents such as fires, MCI's and public relations events. It is a mobile command center that is operated and staffed by the members of the Communications Division. This unit is equipped with state of the art equipment including Mobile Data Terminals (MDT's) with wireless access to our New World C.A.D. systems, and the internet. It also includes cellular phones and multiple portable radios for all frequency spectrums. This field communication unit is self sufficient for up to 3 days.

As attorney Gordon Graham states in his forward for “911 Liability, A Call for Answers”, the role of telecommunicator/emergency dispatcher has changed drastically over the last five years. The term dispatch means in essence “to send”. However, today’s communication personnel do so much more. Once considered simply a clerical position, dispatch professionals are now recognized as the first responders on the scene of any crime, fire or medical emergency. No longer “just a dispatcher,” these highly trained professionals are protecting callers and responders, preserving evidence and saving lives every day.

EMERGENCY CONTACT# 9-1-1
A language line is provided 24 hours every day for all who need translations in an emergency.

For non-emergency inquiries contact the Communications Center at 732-349-2010.