The Ocean County
Sheriff's Department Communications Division
provides Emergency 9-1-1 and Public Safety Dispatch service to many
municipalities in the County. The Division consists of a 9-1-1 Public
Safety Answering Point (PSAP), which answers 9-1-1 calls for all 33
of the municipalities in Ocean County and a full Public Safety Dispatch
Operations. The operation is a consolidated communications center,
serving multiple jurisdictions
Center is a 24
day a week operation, staffed
by 46 Telecommunicators
and a 4 member clerical and administration
staff. Law enforcement dispatch services are provided for the Sheriff's
Department, Prosecutor's Office and 9 municipal police agencies. Additionally,
Fire Dispatch Services are provided for 35 fire companies, Emergency
Medical Dispatch services for 18 first aid squads and the dispatch
of 3 special response and tactical teams. Paramedic and Life Flight
dispatch is provided for the entire County.
In 2001 over 203,810 9-1-1 calls were answered along with 151,934
seven digit police, fire and EMS calls. The average time to answer
all calls was 4.18 seconds
The Center is a two-stage operation with a dedicated call taker area
and a separate dispatch area. The call takers communicate with the
dispatchers through a computer aided dispatch system (CAD). The County's
public safety and public service communication needs are handled with
the use of a 500 MHz Trunked Radio System. During the spring of 2001,
a major upgrade of the dispatch center was completed with the upgrade
of radios and consoles and the addition of two new dispatch consoles.
A language line
is provided 24 hours a day through the communications
center for all who need translations in an Emergency.
The emergency number in Ocean County is 9-1-1. To contact the Communication
Center, call 732-349-2010.