How To Reach Ocean Ride

 Hours: Mon-Fri (8:30am-4:30pm)
 Phone: (732) 736-8989
 Toll-free: (877) 929-2082
 Dial 711 for NJ Relay System
 Press 1: For a Reservationist
 Press 2: To request a Return Trip
 Press 3: For Administration
 Press 4: For Route Information
 Press 5: Comment & Complaints
 Press 0: For an Operator

You can email Ocean Ride at :
OceanRideInfo@co.ocean.nj.us
Use our contact form


Transportation Services
Kathleen C. Edmond, Director
1959 Route 9
P.O. Box 2191
Toms River, NJ 08754-2191


Reserve-A-Ride Program

The Reserve-A-Ride system provides door-to-door service to eligible residents of Ocean County on an advanced reservation, first come, first serve basis.

Eligible riders include senior citizens, defined as persons age 60 and over and adults with disabilities.

Important note: Registration and 2 week advance notice are required. Trips are confirmed subject to scheduling availability.

The Reserve-A-Ride system is primarily designed to serve routine medical needs of County residents. Unlike the fixed bus routes, this service does not operate on the basis of a printed schedule, rather routes and pick-up times are developed each day in response to the service requests we receive.

Please keep in mind that there is a high demand for the Reserve-A-Ride service.

Reserve-A-Ride Reservation Procedure
You may call Ocean Ride from 8:30 AM to 4:30 PM to make your trip reservation two (2) weeks prior to the date of your appointment on Monday (preferably), Tuesday or Wednesday of each week.

For example, when calling on the 11th, 12th, or 13th of the month, you can reserve a ride for the week of the 25th and anything that might still be available for the week before (see sample calender). Please keep in mind this scheduling feature is based on a first come, first serve basis.


If you call to make a reservation and the office is closed due to a County holiday, we will extend the reservation period to Thursday. You will always have three days each week to make reservations.

Trips requests for Reserve-A-Ride are not accepted by e-mail.  All trip requests are handled by telephone by calling (732) 736-8989, ext. 1 to speak with a Reservationist.

Once the reservation has been made, the driver will arrive anytime within 1 hour of the scheduled appointment time. In accordance with Ocean Ride's Safety Policy, our driver's are not permitted to enter your home. Ocean Ride requires the rider to be at the door for scheduled pick-up.

Contact Phone numbers for Ocean Ride Transportation

Phone: (732) 736-8989 and Press 1
Toll Free Southern Ocean County Residents : (877) 929-2082
Dial 711 for NJ Relay System
(for customers who are deaf, hard of hearing, deaf-blind & speech impaired)


Cost of Reserve-A-Ride Transportation : Riders will be billed on a monthly basis for actual ride(s) provided. No cash handling on-board Reserve-A-Ride vehicles. Riders with PAAD status must provide a copy of their ID card to Ocean Ride.

Fares:
Routine Appointments: $6.00 (round trip)
Discount (50%) for PAAD: $3.00 (round trip)
 
Standing Order (Dialysis & Radiation) $10.00 round trip
(3 round trips per week, $30.00 per week)
Discount (50%) for PAAD: $5.00 round trip
(3 round trips per week, $15.00 per week)

Voluntary Donation Policy
The County of Ocean established a voluntary donation in order to comply with various grant-funding requirements. The suggested donation is $1.00 per one-way trip or $2.00 per round-trip for riders of the Ocean Ride (Reserve-A-Ride) service. Passengers may donate more or less, if so desired. Lack of giving a donation will, in no way affect one’s participation in the County transportation service. Recognizing that fares cover only a fair portion of actual transportation service cost, the donation policy provides a mechanism to accept addional revenue over and above fares.

For your convenience, a supply of postage paid, pre-addressed envelopes are available in each Ocean Ride vehicle which you may use to send a donation. Checks should be made paybel to "Ocean County Treasurer". Drivers are instructed NOT to accept envelopes or cash donations.

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