Department of Consumer Affairs

The Department of Consumer Affairs operates under the authority of the Consumer Fraud Act. All Investigators have successfully completed the course of study prescribed by and are Agents of the Attorney General of the State of New Jersey.

We are charged with the protection of the public, and ensuring that businesses comply with the consumer protection laws of the State of New Jersey.

The staff consists of state certified investigators who mediate and enforce complaints between a consumer and a business located in Ocean County, with the goal of coming to a satisfactory resolution for both parties.

Consumer Protection, Weights & Measures, and Energy Council, are all divisions that encompass the Ocean County Department of Consumer Affairs.

Public Speaking Engagements

Community education is a priority of the Ocean County Department of Consumer Affairs.

The Director and staff members conduct many lectures throughout the year for professional and community groups.

For more information or to schedule a lecture, please contact us at (732) 929-2105 or, visit our Contact page.

Message from Commissioner Joseph H. Vicari

Ocean County is a diverse community of nearly 600,000 people. From young families just getting started, to seniors looking to enjoy a well-earned retirement, Ocean County is a great place to live. One thing all of our residents share is the constant danger of consumer fraud.

Anyone, regardless of their age or experience, can be the victim of a scam.

With the advent of the Internet, online transactions and email, scammers from around the world now have a new way to reach directly into your home. Be as cautious of an online offer as you would if a stranger knocked on your door and offered you a deal "too good to be true." The best way to combat fraud is to recognize it before you become a victim. Armed with the information on this website, you - the consumer - can rest assured that the goods and services you purchase are safe and the transactions fair.

Joseph H. Vicari
Commissioner Chairman

Message from Director Ronald Heinzman

Welcome to the Ocean County Department of Consumer Affairs Consumer website.

Everything you need is at your fingertips to help educate you from becoming the victim of Consumer Fraud. If you would like to hear from us however, please feel free to contact one of our trained clerical team members to assist you better.

We offer in person community orientated speaking engagements and our Investigators are “State Certified” by the NJ State Attorney General’s Office, Division of Consumer Affairs.

Education is key to the prevention of Consumer Fraud in the high-tech world we live in. We realize people make mistakes and may be taken advantage of at the most vulnerable times of their lives. We are here to assist you and we will do everything we can to offer assistance.

Ronald Heinzman
Director

Submit A Complaint Form

Latest Consumer Alerts

Our mission is to assist consumers and businesses of Ocean County. As the Ocean County Department of Consumer Affairs receives updates from the state regarding current consumer alerts and product safety, we urge you to check back here for the latest news and information.

Legitimate Home Repair and Improvement Contractors

Ocean County's Department of Consumer Affairs can provide assistance to homeowners looking for legitimate home repair and improvement contractors.

		Director Joseph H. Vicari Ocean County Commissioner Joseph H. Vicari is an experienced and staunch advocate for consumers, seniors, education, tourism, and the local business community. He is serving as the Director of the Board of Commissioner for 2023. Read more
		Deputy Director Gary Quinn Commissioner Gary Quinn serves as the Deputy Director of the Ocean County Board of Commissioners for 2023. Read more
		Commissioner Barbara Jo Crea Commissioner Barbara “Bobbi” Jo Crea, a dedicated and active leader of Little Egg Harbor Township, was sworn into office for her first term on the Ocean County Board of Commissioners during the Board’s Jan. 5, 2022 organization meeting. Read more
		Commissioner Virginia E. Haines Commissioner Virginia E. “Ginny” Haines, a lifelong resident of Ocean County, brings years of public service and leadership experience to the Board of Commissioners. She was sworn into her third three-year term on the Board during its organization meeting Jan. 4, 2023. Read more
		Commissioner John P. Kelly Commissioner John P. Kelly has been an Ocean County elected official since 1993. He was sworn into his 11th three-year term on the Board of Commissioners during the Board’s organization meeting Jan. 4, 2023. Read more
Michael J. Fiure, County Administrator 101 Hooper Ave. Admin Building Toms River, NJ 08754 Phone: (732) 929-2147 \| Email: MFiure@co.ocean.nj.us
History \| Contact the Commissioners \| Meeting Dates \| Meeting Agendas Meeting Minutes \| Budget Information \| Audit Reports

Public Speaking Engagements

Message from Commissioner Joseph H. Vicari

Message from Director Ronald Heinzman

Submit A Complaint Form

Latest Consumer Alerts

COUNTY OF OCEAN

USING THIS SITE

SEARCH THIS SITE