Ocean County Government
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Contact Us

Use the form to the right to contact Ocean Ride to request route information, a Rider's Guide, and if you have questions or comments:

At this time, we are unable to accommodate requests for trips via the website. In an effort to provide fair and equal access to the Reserve-A-Ride program, all trip requests must be made via telephone under the current system. Please call 732-736-8989, then press "1" to speak with a Reservationist.

As we consider modifications and improvements to our system in the future, we will consider this request.

Ocean Ride Days of Operation

Regular transportation service operates:
Monday through Friday from 9:15 AM to 3:30 PM.

Return trips must be scheduled no later than 3:30 PM.

CANCELLATION HOTLINE NUMBER

On weekends and after 4:30 pm M-F, our CANCELLATION HOTLINE NUMBER is (732) 736-8989 and then Press * 100. If your plans change, please remember to call our office to cancel.

The Transportation Department observes the County Holiday schedule listed below

  • New Year's Day - Tuesday, January 1
  • Martin Luther King Jr. Day - Monday, January 21
  • President's Day - Monday, February 18
  • Good Friday - Friday, April 19
  • Memorial Day - Monday, May 27
  • Independence Day - Thursday, July 4
  • Labor Day - Monday, September 2
  • Columbus Day - Monday, October 14
  • Election Day - Tuesday, November 5
  • Veteran's Day (observed) - Monday, November 11
  • Thanksgiving Day - Thursday, November 28
  • Christmas Day - Wednesday, December 25

Inclement Weather Policy:

For your safety during the winter months, Ocean Ride requires that you must have your driveway and/or path clear of snow and ice in order for our Drivers to safely pick you up at your door. You may also listen to the following radio stations for information: WOBM 1160 AM | WJRZ 100.1 FM | WOBM 92.7 FM

facebookFor up-to-date service information and Inclement weather conditions for service, visit and “Like” us on Facebook.

If this is an emergency, please call 911
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American Disabilities Act (ADA) Policy

handicapped iconOcean Ride operates its programs and services without regard to race, color, or national origin in accordance with the American Disabilities Act of 1990, as amended. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under the ADA may file a complaint in writing to Ocean Ride. To file a complaint, or for more information on Ocean Ride’s obligations under ADA write to: Ocean Ride, P.O. Box 2191, 1959 Route 9, Toms River, NJ 08754-2191.

Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under ADA to both Ocean Ride as well as the U.S. Department of Justice, 950 Pennsylvania Avenue, NW Civil Rights Division Disability Rights Section – NYA, Washington, D.C. 20530. A complaint must be filed within 180 days of the alleged discrimination.

If information is needed in another language, contact (732) 736-8989, ext. #5919.

View PDF for more information

Reasonable Modification Policy

The Ocean County Department of Transportation Services (Ocean Ride) will make a reasonable attempt to provide additional assistance requested by any passengers with disabilities so as long as the request does not present a direct threat of safety to the passenger(s) and/or the county employee and/or the request does not alter the fundamental transportation services provided by the County of Ocean.

To make a “Reasonable Modification” request, you must call a day in advance of travel and contact Ocean Ride at (732) 736-8989, Ext. 4.

View PDF for more information

Non-Discrimination Policy Title VI Notice to Beneficiaries

Ocean Ride is committed to ensuring that no person is excluded from, or denied the benefits of our services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin, may file a complaint in writing to Ocean Ride.

To file a complaint, or for more information on Ocean Ride’s obligations under the Title VI call Ocean Ride at (732) 736-8989, ext. #5919 or write to Ocean Ride at 1959 Route 9, P.O. Box 2191, Toms River, NJ 08754-2191.



Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under Title VI to the Federal Transit Administration, Office of Civil Rights, Attn: Title VI Program Coordinator, East Building, 5th Floor – TCR, U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, DC 20590. A complaint must be filed within 180 days of the alleged discrimination. If information is needed in another language, contact (732) 736-8989, ext. #5919.

Download Title VI Non-Discrimination Form