Ocean County Government
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Special Trip Guidelines

“Special Trips” are designed by Ocean Ride to help agencies and/orseniors (age 60 and over) and persons with disabilities (age 18 and over) with transportation needs to travel outside of our normal working hours, such as evenings and weekends. Due to decreased funding, we can only accommodate a few requests per year because of operating costs, especially relating to the Department’s overtime costs.

The Driver and Equipment Use Fee for special group trips is provided to eligible riders (senior citizens 60+ and persons with disabilities). The fee for an accessible, mini-bus is $400.00 and the cost for a larger, transit vehicle (estimated seating capacity of 33 riders) is $600.00. This fee shall remain in effect for a one (1) year period, thereafter the use fee may be scheduled to increase in an incremental manner.

A special category for Half Day trips is established as follows; Eligible special trips where the duration of Ocean Ride service, from the time of first pick-up to the time of the final passenger departure, spans no longer than four hours, a special rate of $200.00 for an accessible mini-bus and $400.00 for an accessible transit vehicle shall be applied. In the event, service spans beyond the four (4) hour service time, the relevant use fee shall be applied.

  • Special Trips are restricted to destinations within Ocean County only.
  • All trip requests for transportation must be made 4 to 6 weeks in advance. An Ocean Ride Special Trip Request Form will be sent to the requestor when you make your initial request. This form must be completed in full and returned by Mail – OR - Fax (732-505-6963), at least 10 working days prior to the requested trip date to ensure your reservation. For assistance or information, please call (732) 736-8989, press 4.
  • A Ocean Ride Supervisor will contact your organization regarding the status of your trip request. At that time, the Supervisor will confirm the User Fee amount with the requesting organization.
  • For trips serving persons with disabilities that involve multiple home pick-ups, all customers should be ready 1½ hours prior to the event pick-up time. Pick-up times will vary according to location(s) and number of passengers. All trip requests for transportation must be made in writing 4 to 6 weeks in advance.
  • Cancellations, additions and/or changes can be made up to 5 (five) business days prior to the requested trip date. Every attempt will be made to accommodate additional customer requests provided we have the seating capacity.
  • All requests are subject to scheduling and funding availability as determined through the Ocean County Transportation Services Department.

No 5310 funded vehicles are used for these trips.

Inclement Weather Policy:

For your safety during the winter months, Ocean Ride requires that you must have your driveway and/or path clear of snow and ice in order for our Drivers to safely pick you up at your door. You may also listen to the following radio stations for information: WOBM 1160 AM | WJRZ 100.1 FM | WOBM 92.7 FM

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American Disabilities Act (ADA) Policy

handicapped iconOcean Ride operates its programs and services without regard to race, color, or national origin in accordance with the American Disabilities Act of 1990, as amended. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under the ADA may file a complaint in writing to Ocean Ride. To file a complaint, or for more information on Ocean Ride’s obligations under ADA write to: Ocean Ride, P.O. Box 2191, 1959 Route 9, Toms River, NJ 08754-2191.

Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under ADA to both Ocean Ride as well as the U.S. Department of Justice, 950 Pennsylvania Avenue, NW Civil Rights Division Disability Rights Section – NYA, Washington, D.C. 20530. A complaint must be filed within 180 days of the alleged discrimination.

If information is needed in another language, contact (732) 736-8989, ext. #5919.

View PDF for more information

Reasonable Modification Policy

The Ocean County Department of Transportation Services (Ocean Ride) will make a reasonable attempt to provide additional assistance requested by any passengers with disabilities so as long as the request does not present a direct threat of safety to the passenger(s) and/or the county employee and/or the request does not alter the fundamental transportation services provided by the County of Ocean.

To make a “Reasonable Modification” request, you must call a day in advance of travel and contact Ocean Ride at (732) 736-8989, Ext. 4.

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Non-Discrimination Policy Title VI Notice to Beneficiaries

Ocean Ride is committed to ensuring that no person is excluded from, or denied the benefits of our services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin, may file a complaint in writing to Ocean Ride.

To file a complaint, or for more information on Ocean Ride’s obligations under the Title VI call Ocean Ride at (732) 736-8989, ext. #5919 or write to Ocean Ride at 1959 Route 9, P.O. Box 2191, Toms River, NJ 08754-2191.



Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under Title VI to the Federal Transit Administration, Office of Civil Rights, Attn: Title VI Program Coordinator, East Building, 5th Floor – TCR, U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, DC 20590. A complaint must be filed within 180 days of the alleged discrimination. If information is needed in another language, contact (732) 736-8989, ext. #5919.

Download Title VI Non-Discrimination Form